Frequently Asked Questions
Question: Do you offer Free Shipping?
Answer: At STOUY Sports Cards we offer Free First Class Shipping with tracking number on all orders of $5 or more to addresses within the continental USA. For orders less than $5 USPS First Class Package pricing is automatically applied based on location. In most cases, shipping costs will never exceed $3.75.
Question: How do you ship my sports card order?
Answer: All orders are shipped via USPS First Class in padded envelops with tracking number to ensure your sports cards arrive fast and in good shape.
Question: Do you ship to Canada?
Answer: Yes we do! Our system will calculate lowest possible shipping costs to Canada based on your location.
Question: How fast to do you process orders?
Answer: We have a 1 day handling time but in many cased ship same day via USPS First Class. So if you place your order on a Monday it will go out on Tuesday at the latest. If you make a purchase on Saturday or Sunday it will go out Monday.
Question: Are your cards new and are they stored in a clean environment?
Answer: All of our sports cards are in near mint condition unless otherwise stated in the description. They have been pulled from fresh packs and stored immediately in safe, clean, pet / smoke free environment.
Question: What is your return policy at STOUY sports cards?
Answer: 30 Day money back No Question Asked. Please Note however, the refund will only be issued when we receive the cards back in the same condition they were shipped. Once we receive them, a full refund will be issued.
Question: Do you charge sales tax?
Answer: We are based in Southeastern Wisconsin so we have do charge 5% sales tax for WI residents only.
Question: Do you accept Offers and do you buy collections?
Answer: Yes and Yes... We typically always accept reasonable offers on Autographed / Memorabilia cards. Base card singles are already priced super low so not so much on those, but autograph cards yes. Also, we're always looking to buy cards so please Contact Us and we'll work out a win-win deal.
Please feel free to Contact Us if your question is not answered above.
Consignment... coming soon!